I provide senior technical depth to support or stabilise complex ServiceNow and Google Cloud engagements.
When the platform has become difficult to manage — through accumulated technical debt, inconsistent design, or years of layered change. I work to stabilise the architecture and restore confidence in how the platform behaves.
When CMDB and service mapping stop being trusted and operational visibility breaks down. Discovery, CSDM, and AIOps work that holds up under change.
Where cloud infrastructure and ServiceNow need to operate as a single system but don't — fragmented visibility, unmanaged provisioning, and architectural decisions that become long-term constraints.
When automation is unreliable, opaque, or missing entirely. I design orchestration and cross-system workflows that behave predictably in production.
I work alongside ServiceNow partners — providing architectural depth without competing for the relationship.
I build supporting tools to reduce delivery overhead. LeapMate focuses on turning workshops and discussions into structured outputs that can be used immediately.